Support

How can we help?

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Questions, ideas, or a bug report. Everything lands in one inbox, and a real person reads every email.

support@lingotify.app

We typically reply within 24 hours.

Reporting a bug? Include your account email and device model so we can fix it faster.

FAQ

Common questions

The short version of everything people ask us most.

How do I create an account?

Download Lingotify from the App Store or Google Play. You can try the app as a guest first, no account needed. When you sign up later, your guest progress moves into your new account.

Is Lingotify free to use?

Yes. The free plan includes 2 AI songs per month, plus up to 2 more by watching short ads, along with curated vocabulary packages, spaced repetition flashcards, quizzes, and progress tracking. Premium ($5.99/month with a 7-day free trial) unlocks 15 songs per month, jingles, custom packages, and removes ads.

What languages can I learn?

German, Spanish, French, Italian, Turkish, and English. More are coming soon.

How does AI song generation work?

Pick 3 to 10 words you want to learn, choose one of 18 genres, and Lingotify writes and sings an original song that uses your words in context. You practice with karaoke lyrics and quizzes, and the words join your spaced repetition schedule.

What are musical jingles?

Jingles are short, catchy tunes for single words you keep forgetting. When the app notices you struggling with a word, it suggests creating a jingle for it. Jingle creation is part of Premium.

What is spaced repetition and how does it help?

Spaced repetition schedules each review right before you would forget. Lingotify uses the SM-2 algorithm, the same family as Anki: answer correctly and the interval grows from 1 day to 6 days to weeks. Words you miss come back sooner. Maximum retention, minimum review time.

How do I cancel my subscription?

Subscriptions are managed by the store you bought them from. On iPhone: Settings → your name → Subscriptions → Lingotify → Cancel Subscription. On Android: Play Store → your profile → Payments & subscriptions → Subscriptions → Lingotify → Cancel. You keep Premium until the end of the billing period, and your progress and songs stay in your account.

Can I use Lingotify offline?

Your songs are downloaded for offline playback, and flashcard practice works offline too. Creating new songs and syncing progress need a connection. Everything syncs when you are back online.

How do I delete my account?

In the app: Profile → Settings → Delete Account. You can find the full steps at lingotify.app/delete-account, or email support@lingotify.app with the subject "Account deletion request". Deletion is permanent and removes all your data.

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